Deliver unforgettable gifting experiences without delivery doubts
We own our warehouses and logistics from beginning to end, which means no more lost packages, fuzzy ROI, or 3-day customer support.
In today’s climate, it’s not what you sell, it's how you sell it. When thinking about door-opening campaigns, we like to differentiate Gong in a crowded market. And Sendoso allows us to cut through all of the SaaS noise.
.svg)
In today’s climate, it’s not what you sell, it's how you sell it. When thinking about door-opening campaigns, we like to differentiate Gong in a crowded market. And Sendoso allows us to cut through all of the SaaS noise.
Why businesses choose Sendoso over
Postal
Unlike Postal, we own our warehouse facilities worldwide.
Which means full accountability. You’ll never have to worry about inventory discrepancies or missing hundreds of dollars worth of product - everything is tracked in real time. Have an issue? Our dedicated support team can resolve it within an hour, ensuring you stay on track.
Our integrations work with the tech you’re already using.
No need to overhaul any processes - we have the most integrations, with the highest sophistication that easily helps you automate more, meaning less work for you. We recently released Slack, Gong, and G2 on top of our popular 6sense, HubSpot, and Demandbase integrations (to name drop a few).
Onboarding and support that fits your needs.
Sendoso has customized onboarding and dedicated CSMs for every customer. We’re not going to throw you into the platform and tell you to figure it out - we’re there with you every step of the way. Plus, our campaign services team is on call to help you craft hyper-customized campaigns to catch the attention of your most important prospects, with no agency required.
Sendoso vs.
Postal
:
What’s right for me?
If you’re looking to incorporate gifting into your marketing and sales strategy, choosing between Sendoso and Postal can be challenging. Here’s an honest comparison to help you make your decision.
Sendoso and Postal are online gifting platforms offering physical and eGift options. With integrations, campaign management, and automation, both platforms provide the ability to build and scale gifting campaigns that fit into the processes you already have in place.
Let's break down the details to help you decide between Sendoso vs. Postal.
Marketplace
Variety is essential to any gifting program, and Sendoso hits the mark. Our globally curated marketplace includes eGifts, physical gifts, branded merchandise, virtual experiences, and philanthropy, so we will surely have something for everyone.
Can’t find the perfect gift in our marketplace? Easily add items from Amazon, where they’ll come to our warehouse, and we’ll repackage them with your branding and handwritten note.
Warehousing
We own our warehousing fulfillment centers, so we have a serious leg up on Postal, which relies on third-party warehouses and shipping companies.
What does that mean for you? With Postal, you have no direct control over inventory or handling. Have an issue? You might wait days for a response, all while losing control over customization and branding without any clear accountability for missing or incorrect items.
Because we own our warehousing and fulfillment centers, we can offer the fastest delivery times with the best SLAs in our space - currently a 1.5-day average. We also give you end-to-end visibility, tracking, and accountability on all of your sends. If you have an issue, we can figure it out fast.
All of this means your packages get to the right person faster and with more accountability.
Constant innovation
Our product team is constantly developing new ways to make both the sender and recipient experience more streamlined and appealing. In 2024 alone, we’ve released six new features. On the other hand, Postal has stagnated in development, with no new releases in over a year.
Here’s a snapshot of what R&D has developed for our customers (and, by extension, their customers) - we’re pretty proud of it.
SmartSend
Personalization is key to getting the gifting experience right, but sometimes it can take time to choose the right gift. Your prospect or customer may only share a little about their lives outside of work, and conversations may be limited initially. Enter SmartSend.
Using simply an email address or LinkedIn profile, you’ll be presented with a selection of gifts tailored to that person’s interests, hobbies, and location. You can also use natural language search, so using the phrase “Someone who likes Star Wars” will give you exactly what you’re looking for.
Recipient choice
Sometimes you aren’t sure what someone might want, so why not send them a selection of gifts to choose from? Sendoso’s recipient choice feature allows you to add up to eight options to offer to the recipient, both from the marketplace and your inventory. They get to pick something they’ll love, and you learn about their interests. It’s a win-win!
Recipient exchange
Worried your gift will miss the mark? We have recipient exchange for that! With every gift sent, you can allow the recipient to exchange it for something they actually want and will use. No need to worry about sending gifts that will be ignored or, worse, thrown in the trash.
Global Recipient Choice
When you have recipients in multiple countries, the last thing you want to be doing is creating separate campaigns to cover every possible currency.
Global Recipient Choice Campaigns allow you to send a single link that works across hundreds of currencies while enabling recipients to exchange from over 3,000 items in our international marketplace.
One link covers a mix of international digital gift cards and physical gift options for recipients, and gifts will automatically be received in the currency of your recipient.
Customer support
When you need help, speed matters—and Sendoso’s support team is like your gifting superhero. With an average response time of less than an hour, we’re ready to save the day and get you back on track in no time. Compare that to Postal’s 3-day wait, and you might as well send a gift to their support team just to get a reply.
Campaign services Team
You’re not on your own when planning campaigns that will blow your prospects and customers out of the water - our campaign services team is in your corner. From themed boxes that will make anyone smile to full-on custom sends like this Field Marketer’s Survival Kit, we’re here to help. All plans come with campaign services projects built in, so there is no need to worry about working with a pricey agency to make all your gifting dreams come true.
Integrations
Integrations can be the backbone of deciding whether or not to use a tool. While our integrations somewhat overlap with Postal’s, there are a few our team has built that offer an upgraded experience:
6sense
With our 6sense integration, Sendoso allows you to leverage advanced AI-driven insights and automation to identify the right accounts at the right time, enhancing your ability to send personalized gifts and messages that resonate with key decision-makers. Free up your precious time by sending triggered gifts that will make an impression without having to deviate from your workflow.
Hubspot
The team upgraded our HubSpot integration, earning us the Essential Apps for Marketers 2024 award. You can now do everything within HubSpot - build gifting into your triggers, send gifts to specific contacts right from your dashboard, and track your ROI directly within the platform. Building a scalable gifting program into your existing strategy couldn’t be easier.
Slack
With Slack being such a popular collaboration tool, we saw the need for an integration that lives where you work. With Sendoso and Slack, you can receive real-time updates on your sends, including when a recipient accepts a gift, when it’s shipped, and when it is delivered - no need to log into the platform.
Gong
Gong is becoming the choice for many sales teams, and this integration allows you to send gifts directly from your email composer without needing to leave your workflow. Your sends are streamlined, time is saved, and deals are closed.
G2
If a customer takes the time to leave a review, they deserve a thank you. With our G2 integration, you can automatically send thank-you gifts to anyone who leaves you a 10/10 review. Showing your customers appreciation can go a long way come renewal time.
Need to give your boss a business case? Copy and paste this into Slack and hit send
If you’re comparing Sendoso and Postal, it really comes down to finding the right corporate gifting and direct mail platform that fits *your* business.
Based on public user reviews, Sendoso wins with marketing teams looking to level up their demand generation and account-based marketing strategies.
With Sendoso’s direct mail automation software, you get powerful tools for campaign personalization and a seamless integration with your existing tech stack.
Whether you’re sending direct mail pieces, corporate gifts, or digital gift cards, Sendoso delivers with a wide range of options for gifts that help increase the ROI of not only mail campaigns, but every marketing motion you already have running.
While Postal offers a similar direct mail automation tool, Sendoso’s focus on scalability and robust direct mail automation makes it a clear winner for marketing campaigns aiming for big impact.
What really sets Sendoso apart?
Again, public user reviews frequently mention customer support and customer success teams, which work tirelessly to help current customers get the most out of their campaigns.
This commitment to customer satisfaction translates into loyal customers who see real results.
Plus, Sendoso’s flexible pricing for gifts lets teams manage their budget while delighting prospects and customers alike.
With a vast selection of corporate gifts and gift cards, Sendoso empowers brands to create unforgettable experiences that deepen connections and build a thriving customer base.
For revenue & marketing teams serious about making an impact, Sendoso is the clear choice.
In today’s climate, it’s not what you sell, it's how you sell it. When thinking about door-opening campaigns, we like to differentiate Gong in a crowded market. And Sendoso allows us to cut through all of the SaaS noise.
