Turn Conversation Intelligence into Memorable Moments
Your Gong calls have more than buying signals and pain points. They hold real human insights like hobbies, interests, personal milestones that uncover the person behind the title. Sendoso turns these insights into perfectly timed, personalized gifts, without your reps ever leaving their workflow. Connect Gong's revenue intelligence with Sendoso's sending platform to find and send intelligently recommended gifts, to book more meetings, close deals faster, and build genuine relationships with your customers.
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Let Your Gong Calls Reveal the Perfect Gift
Every conversation your reps have gather goldmines of personalization insights. SmartSend's AI engine uses your Gong transcripts to surface the insights that matter, then matches them to the ideal gift from Sendoso's catalog of 1,000+ options. No guesswork. No research. Just the right gift at the right time – one that only your reps can find.
Best for: SDRs, AEs, and CSMs who want AI to do the personalization heavy lifting.
Use Cases: SmartSend + Gong
🎯 Pipeline Acceleration
A prospect mentioned their love of espresso in a discovery call three weeks ago. SmartSend recommends a specialty coffee kit, your rep sends it in 30 seconds before the next follow-up call.
🔄 Re-Engage Dark Prospects
When a prospect goes cold, SmartSend give you a new reason to reach out. With Gong’s conversational data, a hyper-relevant gift lets you stand apart from a boring follow-up email.
🤝 Post-Call Reinforcement
Send a thoughtful gift within hours of a great discovery, demo call, or business review to reinforce the relationship while the conversation is still fresh in the buyer's mind.
Send Gifts From Your Gong Engage Sequences — Without Switching Tabs
Gong Engage is where your team runs sequences. Now Sendoso lives right inside it. With the Gong Engage + Sendoso integration, reps can insert personalized gift links directly from the Gong email composer, and every send gets logged as a digital activity on the contact timeline, giving your team complete visibility without extra steps.
Best for: SDRs, AEs, and CSMs who want AI to do the personalization heavy lifting.
*Requires Gong Engage
Use Cases: Gong Engage + Sendoso
🧊 Cold Outbound Sequences
Add a gifting step to your cold outbound sequences. Offer a low-value eGift to incentivize a reply — without asking for time right out of the gate. Sendoso inserts the gift link automatically into your Engage email.
🏆 High-Value Account Pursuit
For key accounts or critical decision-makers, add a personalized gifting step in your Engage sequence. Combine the signal intelligence from Gong calls with a physical touchpoint to break through the noise.
📈 Meeting-Booked Confirmation
Trigger a gift send the moment a prospect books a meeting via your sequence. Increases show rates and sets a positive tone before the conversation even happens.
From Call to Send in Four Easy Steps
- Connect Gong to Sendoso in just a few clicks from the Sendoso Integrations page
- Record calls with Gong
- Add an email to search in SmartSend with or without extra context (like desired pricepoint)
- Select and send your gift through Sendoso, or add a link to your engage email
Why are teams excited?
"The SmartSend integration is a HUGE win for our customer teams and customer marketing team where we have years and years of transcripts with a customer. It’ll be game changing as we keep building our gifting and direct mail programs on the post-sale side."
