AI-Powered Gifting and Direct Mail

Your buyers are drowning in digital fatigue - emails, ads, and generic outreach. Personalized and high quality gifts still cut through, you just need the right tools to send it. Sendoso's AI-powered tools help you launch gifting programs faster, surface gifts with real emotional value, and get the insights you need to prove it's working. Less guessing. More impact. All signal, no noise.

Meet Oso: You new favorite gifting and direct mail teammate

Your on-demand AI agent for smarter gifting

Building a gifting program is one thing, but knowing what’s working, reporting back to finance and doubling down on that? That’s much harder. Oso is Sendoso's AI agent built to take that weight off your plate. Ask Oso anything about your gifting program, campaign performance, top senders, spend by team, engagement rates, and get clear, instant answers. No exports, no waiting on reports, no digging through dashboards. Oso talks to you like a teammate, gives you the data that actually matters, and helps you move faster with confidence.

Benefits:

  • Ask anything, get answers instantly. Skip the filters and CSV exports. Ask Oso a plain question — like "which campaigns had the best engagement last month?" — and get a clear answer with charts, in seconds.
  • Prove your program's value, on your terms. Every gifting program is different. Oso tracks the metrics that matter to your stakeholders so you can walk into any budget conversation ready.
  • Your data stays yours. Oso works within your existing Sendoso permissions — so every user only sees what they're supposed to, automatically.

See Oso in Action

INTELLIGENT GIFTING MADE SIMPLE

The right gift. The right moment. Zero guesswork.

Sendoso SmartSuite helps teams quickly build emotionally intelligent gifting and direct mail campaigns that actually move the needle on your pipeline goals. Tell SmartSuite your desired outcome and it recommends what to send, what to say, and where to send it. In just a few clicks.

True personalization — no manual research required.

SmartSend recommends the right gift based on first-party data, public signals, and past engagement — so every send feels genuinely relevant without hours of digging. Pair it with SmartMessages and every note feels 1:1, without writing each one from scratch.

No more chasing down addresses.

SmartDelivery handles the logistics automatically sourcing and validating the best address for every recipient. No awkward asks, no delays, no forms. Gifts land where and when they should, with zero lift from your team.

Stop managing logistics. Start driving outcomes.

SmartSuite turns direct mail into a strategic lever. Whether it’s boosting demo rates, driving event attendance, or accelerating late-stage deals, SmartSuite helps teams insert gifting into key campaign moments—improving conversion across email, outbound, and digital with minimal effort

"Our pilot with SmartDelivery opened fresh use cases for gifting and direct mail with clear lift in discovery calls, opportunities, and pipeline.  We started with limited segmentation and still saw results, which gives me confidence that future iterations will further expand our return. As a long-term advocate, I’ve seen Sendoso keep innovating their offering to enable more meaningful conversations. In a world of crowded digital channels, Sendoso offers a creative way to break through - now amplified by SmartDelivery."

Rob Willingham
Director of Marketing
30%

lead-to-opportunity conversion rate

$4K

in influenced pipeline for every dollar spent

$7M

in influenced pipeline

“Sendoso helps Cornerstone accelerate deals and set meetings with the prospects we have a difficult time getting in touch with. The unique sends help us break through the noise.

Deb Convery
Head of Global Mobility & Immigration
345%

increased response rate

37%

increase in response times

71%

of closed sales include Sendoso engagement

“Groundbreaking for our industry. Our customers are very responsive to Sendoso gifting because they’re not used to being engaged in this way.”

Matthew Nicholson
Director of Sales and Marketing at MachiningCloud
40%

increased win rate

“People don’t respond to outbound emails unless there’s something in it for them. Sendoso lets us send tailored gifts our B2B customers are excited about.”

Melanie Tsoi
Strategy and Operations Manager at MasterClass
100%

increase in demo requests

“Lets us make the easiest campaigns we’ve ever run. Just press play and get custom, automated gifting week to week.”

Gianna Barrere
Content Marketing Manager at PerformLine