Marketplace Guarantee Terms (Old)

Marketplace Guarantee Terms and Conditions

1. Marketplace Guarantee:

Sendoso will match or beat any price offered by a Merchant Partner on any comparable Sending Platform for any inventory available on Sendoso’s platform (“Marketplace Guarantee”). This guarantee excludes lower priced inventory due to marketing promotions including, but not limited to promotional sales and special offers. If an item listed on Sendoso’s platform is offered at a higher price, not including shipping and pick/pack fees, Sendoso will provide to Customer a credit to Customer’s Account Balance equaling the difference between Sendoso’s offered price for that specific item and the listed retail amount charged by the Merchant Partner ("Marketplace Credit"). The listed retail amount must be for the same or similar volume of inventory purchased through Sendoso and generally made available by Merchant Partner.

In the event that the Customer notifies Sendoso in writing within ten (10) business days after the purchase of such Inventory being made that the Marketplace Guarantee is not met and Sendoso has confirmed the same, as Customer’s sole remedy, Sendoso will provide the Marketplace Credit. Customer must provide Sendoso with a copy of the third party evidence showing the inventory type and related pricing within ten (10) business days of notification.

2. Conflict or Inconsistency:

In the event of any conflict or inconsistency between these Guarantee Terms and Conditions and the SaaS Terms and Conditions or Order Form(s), the documents shall prevail in the following order: a) the Order Form(s), (b) the SaaS Terms and Conditions, (c) the Guarantee Terms and Conditions.

3. Modifications:

The Guarantee Terms and Conditions are subject to change from time to time, and Sendoso reserves the right to make these changes at any time, without notice.

4. Governing Law:

The governing law and jurisdiction provisions of the SaaS Terms and Conditions shall apply to these Guarantee Terms and Conditions.

5. Contact:

Any questions regarding the Guarantee Terms and Conditions can be sent to Sendoso in writing.