November 10, 2020

9 Ways to Thank Your Customers This Year

Meira McFarquhar
Meira McFarquhar

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This post is brought to you by Sendoso Content Marketing Manager Meira McFarquhar.

Your customers deserve a round of applause this year.

Through ups and downs, pandemics and presidential elections, they’ve supported your business, attended your virtual events, and championed your success.

With Thanksgiving coming up in the United States, now is the perfect time to remind them of how grateful you are for their loyalty and trust. However, no matter where you are in the world, 2020 has been a year where all customers deserve to be spoiled a bit. And with our Address Confirmation feature, it’s easier than ever to reach them regardless of where they may be for the holiday season. Why not send them something special to sincerely express just how much you value their relationship?

Corporate gifting is not only a treat for your customers either. 94% of top executives believe gifting is critical to business success, and it’s an extremely powerful way to create lasting Physical Impressions. Plus, it never hurts to be top of mind as budgets are being set for 2021!

So get your customers talking around the Thanksgiving dinner table this year with the below send ideas:

9 Thank You Gift Ideas for Your Customers

The ultimate handwritten note

On average, consumers delete 48% of the emails they receive every day in just five minutes. It would be a shame if your thank you emails suffered the same fate. Instead, send your customers thoughtful handwritten notes explaining why you’re thankful for them this year. Be specific and make the note a personalized expression of gratitude. (Don’t have the time to write out that many handwritten notes? There’s a Sending Platform for that.)

The gift that keeps on giving

Your customers are always there for you when you need them. Give them the chance to pay it forward and be there for those in need by sending them the option to donate to charity. Our charity eGifting options enable customers to send funds in the amounts of $10-$500 dollars to millions of nationally recognized and local charity organizations around the world. Plus, if you’ve been struggling to get time on your customer’s schedule, you can try offering an eGift in exchange for booking a meeting with our new meeting scheduler feature.

A sporty surprise

There are some things that just go together. Two of those things are Thanksgiving and football. Did a customer recently complete a case study for you? Make their dreams come true with an NFL jersey from their favorite team accompanied by a note about how you’re always rooting for that person and are so appreciative of how much they cheer you on too.

Memories that last

Even though the holidays will look very different for most of us this year, that doesn’t mean they’re not worth commemorating. Did a customer recently host a session for one of your virtual events? Thank them by helping them create their own memories this Thanksgiving. Send them a Sendoso Experience like a cooking class so they can learn to make their favorite dishes with family and friends.

A toast

New customers should always be celebrated. Kick-off your partnership the right way by sending them a branded bottle of wine and branded wine glasses. Include a note saying thank you for hopping aboard, and cheers to their success!

A Black Friday or Cyber Monday deal

Black Friday and Cyber Monday are big deals. Literally! In 2019, online shoppers spent an estimated combined total of $14.8 billion on these days last year. Help your top advocates avoid the long lines for sweet deals on holiday gifts for their families with Sendoso Choice eGift cards where recipients can select from multiple options like Target, Walmart, and Amazon and choose their favorite one.

A light in the darkness

Anyone who’s had a deal go dark on them knows the level of hard work that it takes to continue those crucial conversations. If you’ve successfully been able to get a recent deal back on track and to the finish line, send them a branded lantern set to decorate their desk for the holidays along with a note about how excited you are that your deal was reignited!

Food for thought

Did a customer recently leave you a glowing G2 review? Since they’ve made your job a little easier, make their lives a little easier when it comes to Turkey Day (or any day, really). Send them an Amazon eGift card so they can have their groceries and daily essentials delivered from Amazon Fresh.

A sweet escape

The truth is, you don’t need an excuse to send some goodies to your customers, but they work as excellent ways to celebrate customer anniversaries, birthdays, and promotions. Choose from Sendoso Direct options like a Pinatagram filled with candy or a DIY donut pack from The Doughnut Club that they can enjoy with their family.

These are just a handful of incredible send ideas you could be using to say thank you in creative ways. Need more send ideas for the holidays? Check out 20 more here. Pro Tip: No matter what you send or how you choose to say it, thanking your customers is more important than ever in order to keep your relationships strong and drive 2021 success.

Feeling inspired? Learn more about how Sendoso is setting the new standard for personalization by requesting your custom demo today.

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