January 13, 2024

Behind the Sends: How We Manage Swag Fulfillment at Scale [Video]

Brianna Valleskey
Brianna Valleskey

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This installment of Behind the Sends is dedicated to showing how our warehouse team carefully intakes, stores, tracks, packages, and ships for quality, end-to-end swag fulfillment.

Operationalizing swag fulfillment at scale is no small feat. We utilize five warehouses across the globe to store, track, carefully package, and ship anything our customers (or we) ever need to send.

This is possible thanks to our incredible staff at our biggest location in Las Vegas, headed by our Sendoso Warehouse Manager Dawnte Welch. He comes with 15+ years of experience with everything from mom & pop mall companies to Fortune 500 corporations.

The warehouse team meticulously intakes, logs, and stores every piece of swag that comes into our warehouse and provides our customers with a real-time view of inventory. Staff members carefully pick and pack every order, while a team of writers who handwrite hundreds of notes each day.

Dawnte says that a key to our success is that we share the same vision. Take a virtual tour of our Las Vegas warehouse by checking out the video below!

Watch: Managing Swag Fulfillment at Scale [Sendoso Warehouse]

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